AFTER YOU PLACE YOUR ORDER, YOU WILL RECEIVE A MOCKUP FOR REVIEW. ONCE YOU APPROVE THE MOCKUP, YOUR CUSTOM ITEM WILL MOVE TO PRINTING. PRODUCTION FOR ALL ITEMS TAKES 3–4 WEEKS UNLESS A PRODUCTION RUSH OPTION IS SELECTED
DUE TO THE NATURE OF EACH PIECE BEING FULLY CUSTOMIZED, ONCE APPROVAL IS GIVEN AND PRODUCTION BEGINS, WE ARE UNABLE TO STOP PRODUCTION. NO REFUNDS OR RETURNS WILL BE GRANTED.
ALL ITEMS ARE SHIPPED FROM OUR MILWAUKEE, WI LOCATION VIA USPS, FEDEX, OR UPS
EXPEDITED ORDERS: PLEASE NOTE THAT IF YOU SELECT A RUSH UPGRADE, PRODUCTION TIME BEGINS ON THE DATE YOU APPROVE YOUR MOCKUP (APPROVAL MUST BE RECEIVED BEFORE 10 AM CENTRAL TIME). IF YOU HAVE A SPECIFIC IN-HAND DATE, PLEASE KEEP IN MIND THAT MOCKUPS MAY TAKE UP TO TWO BUSINESS DAYS TO RECEIVE, AND SHIPPING MAY TAKE SEVERAL ADDITIONAL DAYS AFTER PRODUCTION IS COMPLETE
